Acceptance of Terms

By using this website or submitting an inquiry, you agree to these Terms and to the lawful use of the site. If you do not agree, you should not use the website or rely on its content.

Document summary

The following clauses provide the primary opening framework and related reference points for this document.

Section 01

Acceptance of Terms

By using this website or submitting an inquiry, you agree to these Terms and to the lawful use of the site. If you do not agree, you should not use the website or rely on its content.

Section 02

Service Scope

Pontianak Explorer provides local guided tours and experiences focused on architecture and photo walks in Pontianak. Any route, meeting point, timing, language, or route suitability is subject to confirmation and may depend on guide availability, weather, and local conditions.

Core Terms

Review the operating conditions below together with the linked references before using services, placing orders, or requesting changes. These clauses outline the working scope, approval path, payment handling, and cancellation-related responsibilities applied in routine delivery.

03

Bookings and Payment

Bookings may be requested by website, email, or phone and are subject to confirmation before any service is provided. Payment methods may include card, bank transfer, or cash when confirmed, and any amount due will be communicated during the booking process.

Reference document UN Declaration
04

Service Conditions

The service is offered as a scheduled small-group experience with a limited participant range, and the final arrangement may depend on the selected route and operational conditions. Access to third-party venues, buildings, attractions, markets, or trails is not guaranteed, and transport, tickets, accommodation, flights, visas, and insurance are not included unless expressly stated in writing.

Reference document OECD
05

Clause A

Intellectual Property

All website content, including text, images, layout, and branding, is owned by or licensed to Pontianak Explorer and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute such content without prior written permission, except as allowed by law.

06

Clause B

Limitation of Liability

To the fullest extent permitted by law, Pontianak Explorer is not liable for indirect, incidental, or consequential loss arising from use of the website or participation in a service. Guests are responsible for their own personal belongings, conduct, and any decisions made during the experience, and route accessibility must be confirmed for the specific guest and route.